Reviews
Top review highlights
Pros
1
Timely and professional service
“Archie Ackerman helped us out with our closing. He was timely, professional, and responsive throughout the process.”
Cons
1
Failure to show up for scheduled appointments
“Tracey was a NO SHOW. When I finally got in touch with her she said she was too far from me and did not want to drive up for the appointment.”
2
Poor communication and responsiveness
“No show, no call. I called Rocket at 11:15 and they contacted Amrock. PC Law "had an emergency and had to cancel " but no one from PC Law bothered to notify me.”
3
Unprofessional and unreliable business practices
“This firm was selected to do my closing which was scheduled a week in advance, they were a NO SHOW, NO CALL and UNRESPONSIVE, my time is precious just like theirs, your firm is 100% UNPROFESSIONAL and should not be used by any mortgage company.”
4
Questionable billing and refund issues
“They then sent me refund check for overcharging me at closing. The check they issues bounced and they refuse to pay the return check fee.”