Reviews

Top review highlights

Pros
1
The firm is effective at collecting debts and getting results for their clients
“Amazing firm that actually gets results. I understand that there are a lot of negative reviews from those that owe money. However, if you need help getting a collection from someone who just evades you, I highly recommend.”
2
The staff is generally friendly and helpful, with one exception
“Everyone in there is usually friendly except one individual (the blonde). Definitely needs to work on her customer service”
Cons
1
The firm is perceived as aggressive, unprofessional, and rude in their debt collection practices
“Down right rude. Cynthia is unprofessional and needs an attitude adjustment.”
2
The firm makes it difficult for clients to pay their debts, with no online or phone payment options
“Can't even pay over the phone. 1960s lawyer office. Not good people.”
3
The firm is accused of unethical and potentially illegal practices, such as garnishing wages without notice and adding excessive fees
“They garnished my check without telling me. They refused to work with me on payments and then started garnishing my check.”
4
The firm's physical office space is described as dirty, unmarked, and dreadful-looking
“Building is unmarked with no signs to let you know it's Mayfield & Lester. To be an attorney's office you would think they would keep the appearance of the building up, but it was dirty and honestly dreadful looking.”
5
The firm's attorneys are described as incompetent, clueless, and unwilling to work with clients
“Went to court today I tell you what these lawyers shouldn't be practicing law they are clueless liars they beat around the bush tack, on outrageous fees and you leave court wondering what just happened I still don't know complete crooks.”
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