Reviews

Top review highlights

Pros
1
The lawyers are known to be knowledgeable, respected, and trusted among their peers in the legal community
“Both Mitch and Brian are well known, respected, and trusted among their peers in the legal community.”
2
The lawyers are described as compassionate, caring, and effective in their representation
“Mr. Ben McGowan is a compassionate and effective lawyer. His counsel & representation made a world of difference for my mental well-being.”
3
The lawyers are praised for their responsiveness, communication, and keeping clients informed throughout the legal process
“Ben and his team went WELL beyond my expectations. The team was easily reached if I had questions about my case and stayed in contact with me so I knew what to expect.”
4
The lawyers are recognized for their ability to achieve favorable outcomes for their clients
“Mr. Rufolo and his staff exhibited great patience and personal consideration towards me during this entire process. The settlement Mr. Rufolo was able to negotiate on my behalf was more than I dared to expect.”
5
The lawyers are described as professional, friendly, and providing excellent customer service
“Perfectly Professional, friendly staff, and amazing clientele service. I highly recommend using this Firm for your legal needs.”
Cons
1
Some clients felt that they were not provided with clear and upfront information about the legal process and court procedures
“I felt like I was left in the dark a lot. I had to constantly ask, 'what happens next?' Even when I did get an answer it was vague.”
2
A few clients reported issues with responsiveness and communication from the support staff at the firm
“I've called a few times now with questions about my case and EVERY single time, the female who answers the phone replies with I DONT KNOW or IM NOT SURE.”
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