Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“Very professional. All of our questions were addressed.”
2
Skilled and experienced attorneys
“JIM McKOON (AND HIS FIRM) ARE HANDS DOWN THE BEST ATTORNEY'S IN THE TRI-STATE AREA IN ALL AREAS OF LAW.”
3
Successful track record in handling cases
“HAVE BEEN A CLIENT OVER 25 YEARS, AND HAVE NEVER LOST A CASE.”
Cons
1
Lack of responsiveness and follow-up from attorneys
“Poor response and follow up by Steve Grant. They like to bill without providing a service”
2
Unethical billing practices and overcharging
“He charged me a retainer of $1250 at $150 an Hour. That was 'most likely going to cover the case.' He typed out ONE letter to my landlord that I didn't even end up sending to them b4 they had resolved the problem. Yet he billed me for 4.8 hours of his time.”
3
Unprofessional and dismissive attitude towards clients
“When I attempted to resolve my issues with the office manager I was treated very poorly and talked down to.”