Reviews
Top review highlights
Pros
1
Excellent, professional, and helpful service
“Great law firm, very professional and helpful.”
2
Knowledgeable and effective in winning cases
“David Cruz is such a wonderful person. I worked with him on a situation recently and was so impressed with his knowledge and professionalism. What he did to win a case changed countless lives.”
3
Bilingual staff available to assist clients
“I've been working with David Cruz for over 5 years, very professional and flexible, and if he's not there to assist you, the whole staff is bilingual, so they will love to help in any way.”
Cons
1
Lack of communication and responsiveness
“I could never get anyone to tell me a status. Every time I called I would have to leave a message and no one would return my messages.”
2
Negligence and mismanagement of cases
“Now we are two years into this and I'm finding out that everything that I previously submitted including time sensitive documentation was just left in my folder.”
3
Failure to submit documents resulting in case denials
“Come to find out, they never submitted the document, THEY LOST ALL 18 PAGES PROOF! Those proof, keep in mind, were supposed to be sent before the end of July. Afterwards, we received a letter from immigration say they denied out case due to THE PROOFS THAT WERE NOT SPENT!”
4
Overcharging and lack of transparency
“In total I have paid $1400 for this form all due to negligence, mismanagements and lack of proper documentation training and handling. The part that frustrates me is there's literally nothing I can do about it except pay this amount again cruise law is not taking accountability and of course they're not gonna pay for me to get the form done even though they mishandled this case.”