Reviews

Top review highlights

Pros
1
Experienced and knowledgeable in handling disability claims
“Donna Simpson is very experienced and knowledgeable in what needs to happen to get your claim approved.”
2
Caring and attentive to clients' needs
“From my first visit I felt welcomed, respected and truly heard. Every time I called or just showed up in the office unexpected with a question they always took the time to assist me.”
3
Efficient and effective in getting claims approved
“I can't imagine my case being approved without her hard work and true diligence.”
4
Excellent customer service and communication
“Donna Simpson explained every step of the process in a way that I could understand. I always felt like I was important to them and not like I was just another client or number.”
5
Highly recommended by satisfied clients
“If you are confused with the process or have been denied before, I highly recommend Donna as she knows her stuff!”
Cons
1
Unresponsive to some clients
“I put a message in on the website for a call Back a weak ago. No one ever called me.”
2
Disorganized office environment
“To say the least this disastrous romper room with zero customer service along with the inability to make sure she had the updated information provide prior to the customers arrival told me everything I needed to know about who I wanted handling my estate affairs.”
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