Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“The lawyers/staff go above and beyond to help and LISTEN. So professional, inviting, and friendly!”
2
Knowledgeable and honest attorneys who provide valuable legal advice
“They never told me that I was going to win they was very upfront and honest from the start. They tought me so much.”
3
Efficient and timely legal services
“Closing went well", "Quick and efficient!”
4
Friendly and helpful staff
“Very nice employees", "Very nice and helpful go see the ladies at Dickson tittle”
5
Overall positive experience with the firm
“An overall good experience.", "Great firm....everyone is friendly, helpful and knowledgeable.”
Cons
1
Lack of responsiveness and communication issues
“They don't respond”
2
Unprofessional and rude customer service
“Heather stopped me and asked my name and told me snooty as possible that only clients could use the bathroom”
3
Mistakes and errors in legal services
“They made a mistake on a payoff in benefit of the seller. Claiming over 20k in addition to actual pay off.", "A proper deed search was not done by this firm”
4
Delays and issues with closing process
“It takes 3mo to close, I'm a cash buyer", "The closing date has been changed many times because of them”
5
Lack of trust and accountability
“I am absolutely sick to my stomach on the fact he trusted her and listened to her!!!", "Do not recommend this title company. Very unprofessional and made mistakes within our closing and then blamed us.”