Reviews
Top review highlights
Pros
1
Prompt and professional service
“We consider ourselves fortunate to have been able to get prompt and professional service with this firm.”
2
Knowledgeable and caring attorneys
“The legal world is confusing and technical and to have assistance that shows concern and has good advice is invaluable.”
3
Effective and hardworking attorneys
“JK's advice was also appreciated and honest, which was so important in my particular situation. Both their efforts made all the difference in me keeping my sanity.”
4
Fair pricing
“They were fair priced, did not nickel and dime like most attorneys.”
5
Highly recommended by other professionals
“We always recommend Thompson Burton because of the cases they have won for us in the past.”
Cons
1
Poor communication and responsiveness
“Contacted Adam Knight as a referral from another attorney several times, never called back, never returned my voicemails. Unacceptable customer service.”
2
Lack of attention to detail
“They kept mailing documents to the wrong address, failed to update contact information after being informed multiple times, delayed shipping documents so the closing date had to be moved several times, etc. Communication was very poor.”