Reviews

REVIEW UPDATE 11/18/24: After posting my earlier review below, Justin Gilbert literally contacted me within less than 30 minutes to follow up. I was very surprised to hear from him and impressed that he cared enough to immediately contact me. He apologized for the horrible experience(s) I encountered and offered his help regarding my initial request for a trust. I accepted his apology and hesitantly decided to hire him to handle our trust and wills. I must admit, I am happy I did. We had a phone consultation the next day, drafts were sent about ten days later and today we met in person to finalize everything. All committed timelines were met as planned. The entire experience today with Justin was very good - he was thorough, patient and detail oriented. He did not rush the process and effortlessly made last minute adjustments as we fine tuned details. Justin is worthy of a 5 STAR rating but combined with my prior experiences, I changed my initial review to an overall 4 Star. As a side note, Justin did explain the issues with their answering service and is making a change going forward. I can now confidently recommend using this firm and specifically after working with Justin, I believe you would be very satisfied like we are. I am not one to normally write a review but found my experiences with this firm to be horrible. Hopefully I can spare someone else the aggravation and frustration I have experienced, as well as the wasted time based on their inability to return calls. INITIAL REVIEW: Looking for a law firm, I read positive reviews about this firm and reached out to have a consultation regarding a trust. Scheduled the phone consultation and then they changed the appointment two times before I was actually able to speak with Madelyn, an attorney at the firm. And the day of the scheduled call set for 12:30, no call, I waited 10 minutes and called the firm only to be told she would call me at 1:00. Not the scheduled time of the consultation, and no apology offered when she did actually call. Should have been my first clue about this firm, We had an informative conversation but towards the end of the call, her phone disconnected. She did not call back to follow up to determine if we were finished or if I had additional questions. I called this week on Monday morning - asked for Madelyn and was told to leave name and number: she would get the message. No call back - waited 48 hours and called again Wednesday morning. Same process with another receptionist - left name and number - no call back for another 32 hours. I missed the call back but received a pleasant message from someone else (Jenna possibly, name did not come across clearly on the voice message) where she asked to call her back. So two hours after receiving the message, I called back, the receptionist was unable to get me the person that I spoke with and said leave my name and number again. Completely frustrated, I explained my multiple calls to the firm, response was he would take my name and number and pass on the message. Sadly, I have wasted 4 days this week trying to speak with an attorney at this firm to prepare a trust. I can only assume that their business is so good that they do not have time for a new client. And if I were a client, would I have to go through the same horrible process to speak to my attorney?

Very professional. Explained all aspects of the planning process and gave precise advise for moving forward. I would recommend there service and would use them again.

Madelyn gave us 5 star service! From beginning to the end, she guided us patiently through our estate planning answering our many questions and drafting documents according to our personal needs. If you are looking for someone to help you with Estate planning, look no further; Madelyn, well do the job right - You won’t be disappointed!

Madelyn Stampley and her entire team did an excellent job helping me set up a trust to protect my assets. She was incredibly patient in answering all my questions and continued to be helpful even after the trust was established. I highly recommend her for any estate attorney needs.

Everything went as planned and process was very smooth and professional!

Madelyn Stampley and the entire team at Music City Estate Law are the absolute best. Madelyn took all the steps necessary to restate our Trust documents and ensure that all was completed to meet our needs. Furthermore, Madelyn took all the time necessary to answer all our questions and showed genuine care for us. This firm is highly recommended for any estate law needs. Thank you Madelyn!!!

Highly recommend Madelyn and Music City Law as they made the process seamless and listened to all our concerns. We move here from another state and they informed of exactly what we did/didn't need at a fair price compared to other firms. Highly recommend!

Madelyn provide excellent legal insight in an easy-to-understand manor throughout the process.

My wife and I wanted to start a trust for our assets and possessions but did not know where to start. I wanted to find someone local, someone who specialized in estate planning and someone who was well respected for their estate law work. I found Music City Estate Law and we made an appointment with Madelyn Stampley. She reached out to us and explained to us some things we should think about, asked us questions, made sure she knew our needs. We also had many questions (types of trusts, Tennessee law, our specific issues, and more) and she was quite responsive to address all of our concerns. Madelyn is easy to work with, extremely knowledgeable, professional, and thorough. She made us feel comfortable and confident our trust is complete and meets our desires. Also, after we started the trust, she was very expeditious in putting our properties into the trust--I thought it would take months. We are very pleased to have found Madelyn and Music City Estate Law and would highly recommend her to anyone!

Justin was great to work with and efficient on his time in constructing the trust! Highly recommend!

Madelyn, at Music City Estate Law, put together a thorough Trust for me. It was so comprehensive, not like my previous trust document which was missing several of the State Law requirements. I will be using her for any further needs I may have. Great Job, thank you! Thank GOD I found your firm!!!