Reviews

Top review highlights

Pros
1
Provides prompt, professional, and responsive service
“We consider ourselves fortunate to have been able to get prompt and professional service with this firm.”
2
Offers valuable legal expertise and sound advice
“The legal world is confusing and technical and to have assistance that shows concern and has good advice is invaluable.”
3
Treats clients with care and compassion
“Morgan was constantly available and always gave sound advice. She listened to my concerns and did not ever make me feel like I was bothering her or being ridiculous.”
4
Delivers fair and transparent pricing
“They were fair priced, did not nickel and dime like most attorneys.”
5
Known for their success in winning cases
“We are team of private investigators handling custody cases everyday. We always recommend Thompson Burton because of the cases they have won for us in the past.”
Cons
1
Inconsistent in communication and attention to detail
“They kept mailing documents to the wrong address, failed to update contact information after being informed multiple times, delayed shipping documents so the closing date had to be moved several times, etc. Communication was very poor.”
2
Unresponsive to client inquiries and voicemails
“Contacted Adam Knight as a referral from another attorney several times, never called back, never returned my voicemails. Unacceptable customer service.”
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