Reviews
Top review highlights
Pros
1
Highly professional, effective, and helpful lawyer
“Very professional, effective and helpful”
2
Excellent legal knowledge and guidance
“I was impressed by her wealth of legal knowledge. I highly recommend her!”
3
Compassionate and patient approach with clients
“Kylene is an amazing and compassionate lawyer. She had my little cousins case a few months back. She was caring and patient with my 18 year old cousin.”
4
Successful in achieving desired case outcomes
“Ms.Ross and her team did a great job with my case!! She was able to get mine expunged! She did an amazing job helping and working with me!”
5
Dedicated and hard-working
“Kylene Ross did an excellent job with our legal case. Professional, caring and hard working. Highly recommend her team.”
Cons
1
Lack of communication and responsiveness
“Don't expect anyone to answer or return calls. No communication between lawyer and client until in court.”
2
Unethical billing practices
“We were billed for 60 minute phone calls that never happened, dozens of emails that never took place, and we were charged $6k worth of interest.”
3
Failure to follow through on case responsibilities
“Mr. Highers has failed my daughter in her case. Didn't make sure the attorneys filed papers needed filed and my daughter is still without child support.”