Reviews

Top review highlights

Pros
1
Knowledgeable and goes the extra mile
“Alex is very knowledgeable and goes the extra mile when it counts”
2
Strong communication and availability
“Could always call him on personal cell phone if I had any questions or anything changed.”
3
Excellent customer service and caring for clients
“Best customer service ever! They made us feel comfortable and were very informative." and "Ron & Alex are great. They care about their clients.”
4
Effective at achieving desired outcomes
“Each time, I've gotten the desired outcome. He is also a moral person, and a man of integrity.”
5
Compassionate and friendly
“I cannot begin to describe how genuine and super nice Mr. Chestnut was when we met." and "Alex is not only an amazing Lawyer but he has a heart of Gold.”
Cons
1
Lack of responsiveness and follow-up
“Called office wit”
2
Underperformance and not meeting expectations
“What he thought would be resolved in 1 appearance drug out 9 months." and "The other party that didn't even hire a lawyer literally did a better job then my expensive lawyer.”
3
Billing issues and lack of transparency
“I've asked for an itemized receipt for over a month and not received one." and "Me getting the results I wanted shouldn't mean that if he didn't work enough hours to add up to 2000 that he should just keep the rest of the money.”
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