Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the attorneys and staff
“From the first answer of the phone (Michelle) to this minute these people have gone above and beyond to help me understand the process. I have received return calls, texts, and emails after hours simply to make sure I was ok.”
2
Attorneys are knowledgeable, professional, and fight hard for their clients
“Clay is an amazing family law attorney who cares and fights for his clients. Can not recommend him more!”
3
Attorneys provide compassionate and personalized service
“Katie made it easy and walked me through every process. She was always very kind, professional and communicative!”
4
Attorneys achieve favorable outcomes for their clients
“They have all been a huge blessing to me and my family!!!!”
5
Attorneys are honest and upfront about expectations and fees
“Clay was more than beyond helpful and so responsive to my needs. His empathy was exactly what I needed in my particular situation and he always made himself available when I needed good sound advice. Often times people hire an attorney and have to worry about getting taken to the cleaners with their billing practices. Not with Clay. He plays clean.”
Cons
1
Lack of communication and responsiveness from some staff members
“When I called to give details for a case the lady seemed so uncaring kept interrupting very rude 😒”
2
Overcharging and unnecessary fees
“Use this firm if you want to be billed beyond belief and have absolutely nothing done for you.”
3
Lack of preparation and poor case management
“Whitney was late to both court hearings wasn't prepared either time never touched base with me before either hearing no game plan.”
4
Attorneys may not always fight hard for the client's best interests
“Hire Caitlin Elledge at your own peril. She charged us a fortune and ruined my life in the process over something completely egregious.”
5
Lack of communication and transparency about case progress
“Months in between with no updates or info.”
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