Lawyers map
Reviews
Top review highlights
Pros
1
Provides helpful legal advice and services
“Jackson Cain, at Legal Aid of East TN, helped us in our senior years with our last will and testament in a timely and professional manor. His staff and he are very kind and work together well.”
2
Courteous and understanding staff
“So far very patient and considerate...understanding.”
3
Responsive and quick to assist
“They called me right back”
Cons
1
Rude and unhelpful staff, especially receptionists
“The receptionist told my stepfather that the landlord doesn't need just cause to evict tenants and that lease agreements don't matter. She said landlords didn't have to give a reason. She was very rude, lied to my stepfather, and hung up on him.”
2
Difficulty getting cases accepted or receiving callbacks
“Doesn't help in kid issues", "Never got back with me", "No luck helping me.”
3
Limited ability to assist with certain legal matters
“Only help w certain things. I called and the lady was nice, she gave me a # to contact someone else, they never got back to me.”
4
Long wait times and overwhelming caseloads
“THEY need to work on cases everyday not just one day a month”
5
Inconsistent quality of service across different locations
“Washington.county employees were unfruendly.and rude, The ladies that answer the phone to the Knox location are RUDE!!!!”
