Lawyers map
Reviews
Top review highlights
Pros
1
Helpful and caring staff
“They were extremely helpful and referred me to an attorney that could help me”
2
Effective in resolving legal issues
“Emily Cala at Legal Aid won my rent dispute I am so Grateful and Thankful for the services.”
3
Prompt and responsive service
“They called me right back”
Cons
1
Rude and unprofessional receptionist/staff
“The lady that answered the phone my my my my my She needs to be fired so disrespectful hang up in your face before you even finish a sentence and won't even let you talk”
2
Difficulty in getting assistance and follow-up
“Doesn't help in kid issues", "No luck helping me", "Never got back with me”
3
Limited scope of services and eligibility criteria
“Not sure how anyone qualifies for legal aid when their income eligibility for a family o”
4
Lack of empathy and understanding towards clients
“The receptionist told my stepfather that the landlord dosent need just cause to evict tenants and that lease agreements dont matter. She said landlords didnt have to give a reason. She was very rude, lied to my stepfather, and hung up on him.”
5
Inconsistent quality of service across different locations
“The ladies that answer the phone to the Knox location are RUDE!!!! People obviously call because we need help and the way they talk to you is totally unacceptable. If you don't like your job find another one.”
