Reviews

Briton handled our complaint swiftly and professionally. We received the results we specifically requested.

In December 2015 my house had an upstairs water line break while I was out of the house for a kitchen remodel. Water ran for 12-18 hours and ruined the newly placed hardwood flooring and most of my content. Insurance stepped in and provided a fair estimate of the work, but I was hasty in selecting a new contractor for the work that turned out to not be qualified (to say the least). This was a grave mistake. The contractor was behind schedule, placed my new kitchen cabinets outside to get rained on, but worst of all he did not know how to install hardwood flooring and did the worst job possible. When I expressed dissatisfaction with the work in place he walked off the job and let my house in ruin. Knowing that I was going to have to fire and sue, I started asking around for legal advice. Briton Collins was recommended to me by my mother who is in tune with the local legal community, so I consulted with Briton and decided he was the best advice available. Briton navigated me through the Notice of Default procedures so that the "process" was correct from the beginning. Then we stepped through the beginning of the arbitration process. Arbitration clause=red flag, don't sign that contract! We ultimately settled just before the hearing. Without Briton's strong presence during the process, I know I would have gotten nothing. I believe somewhat surprised I decided to settle (pleasantly surprised, I believe), Briton was extremely clear with me to make sure I understood what I was doing. I appreciate the repetition when it comes to confirming big decisions. I don't wish what I was put through on anyone, but if something similar happens to you, you will be better off consulting with a professional such as Briton.