Reviews

Top review highlights

Pros

Highly skilled and knowledgeable attorneys who are effective at winning cases

“T. Scott Jones is the best attorney I've ever had. He is extremely knowledgeable and fought hard to get me the best outcome possible.”

Personalized attention and communication with clients

“The attorneys at Banks and Jones were very responsive, kept me informed throughout the process, and made sure I understood everything.”

Compassionate and caring approach to clients

“T. Scott Jones and his staff treated me like family. They were so understanding and supportive during a difficult time.”

Ability to get great results and maximize settlements

“Chris Beavers fought the insurance company relentlessly and got me a settlement much higher than I expected.”

Reputation as the top law firm in the Knoxville area

“Banks and Jones is known as the best law firm in Knoxville. I wouldn't trust my case to anyone else.”

Cons

Occasionally unresponsive or difficult to reach staff

“The receptionist was abrupt and I had trouble getting my calls returned. I was disappointed with the communication.”

Concerns about being overcharged or hidden fees

“I felt like I was being nickel and dimed with additional charges that I wasn't aware of upfront.”