Reviews

Top review highlights

Pros

Highly experienced and knowledgeable attorneys who are skilled at getting favorable outcomes for their clients

“T. Scott Jones is an amazing attorney. I highly recommend his services for anything.”

Attorneys provide personalized attention and care for their clients

“Mr. Jones and his staff did an outstanding job representing me in the court of law. He was very professional, aggressive and courteous.”

Attorneys are aggressive and determined in their approach, "playing to win" for their clients

“T. Scott Jones is the best lawyer in Knoxville!!!! He works hard to get your case resolved and treats you like family.”

Attorneys have a strong reputation and are well-respected in the Knoxville legal community

“T. Scott Jones is by far one of the best criminal defense lawyer in town. Very knowledgeable and thorough, If you're looking for a great lawyer, I highly recommend Banks and Jones.”

Attorneys go above and beyond to ensure their clients' needs are met and cases are handled efficiently

“Banks & Jones is one of the top notch firms in the surrounding area. They have put together an amazing group of attorneys with experience and expertise.”

Cons

Difficulty in reaching or communicating with the attorneys or staff at times

“Unprofessional receptionist. All calls get hung up on and don't even go to a voicemail box.”

Concerns about transparency in billing and fees

“They will charge you for what should be covered under the portion of your awarded funds. I was very dissatisfied with their service.”