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Reviews
Top review highlights
Pros
1
The agents are experienced, knowledgeable, and provide excellent customer service
“Miryana acted more like a friend than an agent, gently guiding us from properties that had problems we weren't aware of but that her seasoned eye spotted and towards those that matched our goals.”
2
The agents go above and beyond to assist their clients, even during remote transactions
“Teresa was heaven-sent for our cross country move. We were able to complete our search, purchase, and after purchase processes entirely remote. She went above and beyond in every part of the buying journey.”
3
The agents are responsive, patient, and make the home buying/selling process comfortable for their clients
“Stephanie is a gem to work with. She recently helped my mother downsize from a house to a condo. She was very patient as we looked at several different condos.”
Cons
1
Some agents may not disclose important information or act with integrity, leading to negative experiences for clients
“Realtor text me unsolicated asking me if I would consider selling my property. United Real Estate Solutions had a listing next door. He did NOT disclosure he was a realtor. Other neighbor says listing is misleading. No ethics. No accountability.”
2
There have been issues with agents not properly including all agreed-upon items in the contract, leading to disputes and losses for clients
“When we came to do the final walk through, we found that nothing was left in the cupboards or drawers, TV's were missing, everything in the garage was gone, and there was a big hole in the wall of the garage as well. We were not happy with the house and decided we would not close the deal on this house because of the condition of the garage and all of the missing items that were supposed to be in the house.”
