Reviews
Overall rating
Jim
06 May, 2018
I needed an estate attorney for my 90+ year old parents to update Wills, prepare a Living Trust, and prepare Powers of Attorney, Healthcare POA's, Living Wills and Deed changes for the Trust. After interviewing 7 Knoxville attorneys/law firms, I settled on Stephen Carpenter at Carpenter & Lewis. He had fixed pricing (very reasonable for an entire Estate Package) and was impressive and personable on the phone.
We have now completed the process and we could NOT be happier with the result. My parents were so complimentary of the very process that they were dreading. Stephen is HIGHLY knowledgeable, tax and estate savvy, detail oriented and is so very down to earth, professional and responsive. His documents were amazing and needed very few changes. He is an avid listener and translated our unique needs into legal language so very well. He was great in explaining everything and answered all our questions in terms we could all understand. The process was painless!
I did my own estate documents 10 years ago in another state using a large, high powered law firm -- Believe me -- Stephen's process was 10 TIMES better - and a lot less expensive. Stephen knows how to do this and how to guide you through it VERY WELL! Also, Lorie, his assistant, was a joy to work with, so pleasant and service oriented.
I do NOT do reviews of things on the web...but, after using Carpenter & Lewis' services, I wanted all of you who are looking to do estate planning to know -- YOU WILL NOT GO WRONG WITH THEM!!!! So, do yourself a favor...if you want a great outcome, if you want super value for your money, if you want to deal with very pleasant, personable and responsive people who are experts and pros at what they do -- use Stephen Carpenter at Carpenter & Lewis. It's not a large law firm...it's a small, highly effective, service oriented group. You won't regret it...and perhaps afterwards, you'll also WANT to write a review of them to help others who are trying to decide who to use for some of the most important legal documents in their life.
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Bob
25 Apr, 2016
5-Star rating. As long as I have know Stephen Carpenter and worked with him in a client-attorney relationship, he has consistently been helpful, caring, friendly, sincere, honest, fair and (generous) when it comes to charging for services, thorough in researching issues, and willing to refer out to others in areas where others may have more "niche" experience in dealing in certain legal areas. I would highly recommend his services.
— Bob
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Corrie
22 Apr, 2016
We use Carpenter and Lewis for our small business. Over the years our business has grown and changed, Stephen Carpenter has helped us through these changes with sound advice and quick responses. Stephen has experience in the CPA world as well so is able to give a perspective that contributes in many areas of our business. What I like the most is the personal attention and response. There is no red tape or hoops to jump through - it is just straight honest answers.
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Anonymous
22 Apr, 2016
Very professional. Answered all of our questions.
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Thomas
18 Dec, 2015
Mr. Carpenter drafted excellent last will and testament, family trust, living will, and power of attorney documents for my wife and me. (I also happen to be an attorney.) Mr. Carpenter was referred to us by our retirement investment planning expert. We are very glad that we engaged Mr. Carpenter to take care of our estate planning needs.
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Jan
22 Feb, 2015
I found Attorney Stephen Carpenter by doing a google search.
I am from CO and needed an attorney to prepare legal documents for my Mom, who resides in Knoxville.
Lorie, the legal assistant, answered the phone when I made the initial call. She was very professional, very kind and took the time to answer all my questions. She was very knowledgeable. I felt very confident about choosing this law office after speaking with Lorie.
The day of our appointment, (2/16/15), the weather turned to snow and sleet. The roads were deteriorating quickly. Despite the inclement weather, Lorie and Stephen did not cancel our appointment.
My mother and I met with Attorney Stephen Carpenter. He listened intently to our needs, he looked over documents we brought and made recommendations. We felt very comfortable with Stephen, he was very easy to talk with. My Mom is quite elderly and not easy to communicate with, due to hearing deficits. . Stephen spoke directly to her in a manner that she could understand. . We felt very confident with Stephen.
I liked that he spoke with confidence when making recommendations or answering our questions. It certainly reinforced to me that we had chosen the correct attorney.
After our appointment, Stephen went above and beyond by looking up the deed to my Mom's house in MI. This was something I was going to do, but he took it upon himself to do for us. We were very grateful.
I would recommend Stephen Carpenter.
We found the fees to be very reasonable.
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Anonymous
13 Jan, 2009
Mr. Carpenter is one of the first attorneys I have met who doesn't make me feel dumb. He is not condescending, but is freindly and caring. He was very knowledgable and helped me decide how to handle some complicated family questions in my will and trust. I have recommended him to friends and feel good about the other people in the firm also. They treated me like family.
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