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Reviews
Top review highlights
Pros
1
Excellent communication and relationship-building with clients
“She makes sure to build a strong relationship with her clients, always very attentive, excellent communication skills and speaks in terms easy to understand.”
2
Thorough preparation and attention to detail
“She was very well prepared and made sure all our paperwork was in order before proceeding in any way.”
3
Responsive and proactive case management
“I never was worried that we would miss something because I knew Michelle was always on top of everything.”
4
Compassionate and understanding approach
“They both have been so helpful in a process that is confusing, disheartening, and sometimes really terrible.”
5
Positive client outcomes
“I am a legal permanent resident of United States of America, and looking to get my citizenship soon.”
Cons
1
Inconsistent availability and communication
“Rachel, if you want to gain a clients trust, showing up for the appointment is a great start… looking at the reviews it seems I am not the only one you blew off.”
2
Unprofessional and unresponsive behavior
“Lately we could still have an online consultation and still pay the full amount….”
