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Reviews
Top review highlights
Pros
1
Brilliant, knowledgeable, and excellent legal skills
“Julia is brilliant, unflappable, gives great counsel and knows her stuff.”
2
Highly accessible and responsive to clients
“Both Julia and her paralegal Lindsay or very accessible. I have really appreciated that quality thru my journey.”
3
Thorough and makes sure clients understand the process
“She made sure we understood everything that would be happening throughout our case.”
4
Helped ensure the safety and wellbeing of a family member
“And made it possible for us to ensure the safety of our infant family member.”
5
Smooth and efficient handling of adoption and child custody cases
“Thanks to Julia, our adoption was smooth and the paperwork fast and easy.”
Cons
1
Lack of empathy and poor customer service towards clients in difficult situations
“When I called and explained my marital situation to Lindsay, who I believe is the paralegal for Ms. Spannaus, she came across very cold hearted and rude as I called begging and crying for any solutions available.”
2
Unclear communication about refund policies and fees
“I was told my money could be refunded that was paid, MINUS a processing fee and couldn't even tell me how much it would be.”
