Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“Ms. Clark had inherent my case and has keep me informed of all my updates and options. She has been very patient when I have questions and attentive to my concerns. Much Appreciation for all the work that goes into resolving my situation.”
2
Knowledgeable and experienced lawyers
“My attorney gave me personalized service and kept me informed regarding my case. I feel he went above and beyond to ensure I was treated fairly.”
3
Efficient and helpful staff
“Intake was made very easy.”
4
Successful case outcomes
“They have done a remarkable job. I want to thank them from the bottom of my heart!! Thank you so much!!”
5
Caring and understanding approach
“They really care about their customers! Serena in Nashville office (my case manager) works her BOOTY off for us!”
Cons
1
Lack of communication and updates
“I haven't had much updates since the initial conversation. I'm patiently waiting and will update afterwards.”
2
Difficulty reaching attorneys and staff
“I have tried to call and email my case manager but have not gotten a response back.”
3
Unwillingness to take on certain cases
“They WILL NOT take your case if they don't have a Guaranteed win. For the money, not the people.”
4
Dissatisfaction with final settlement or outcome
“They just want to close I should have got another attorney”
5
Inconsistent and impersonal service
“This is not the way to do it. I'm sure the founder would not be happy about this.”
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