Reviews

Top review highlights

Pros
1
Knowledgeable and helpful staff who explain the process well
“Kearston Jackson is one of the best especially when it comes to explaining things in a way you can understand.”
2
Positive customer service experience and attentive to clients' needs
“Armani and Quentin were a great help throughout my process. Much gratitude to them on my case.”
3
Efficient and responsive in handling cases
“It's was cool”
4
Successful in achieving favorable settlements for clients
“They made the process so easy without having to walk into an office.”
5
Strong communication and regular updates throughout the process
“My case manager was exceptional. She consistently updated me and kept me informed throughout the duration of my case.”
Cons
1
Unresponsive and lack of communication with clients
“Never would I hire them again.Send you to all that physical therapy and run a bill up leaving you with nothing.”
2
Unwilling to take on certain cases, even after initially agreeing to do so
“Wouldn't take my case and refused to tell me why. Not for the people at all!”
3
Inexperienced lawyers handling cases
“They only take the simplest, guaranteed to win cases. But beware, they can mess with you and your case enough to wear you cannot litigate it because of their inexperience.”
4
High fees and lack of transparency around charges
“My medical bills took all my Settlement and they still took 33% off the top.”
5
Poor customer service and unprofessional behavior from staff
“Was treated like a nobody, that didn't even deserve a phone call from the attorney.”
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