Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Great experience! Sequita was very communicative and helpful. We definitely recommend this law office.”
2
Highly professional and knowledgeable staff
“Art is someone reliable, trustworthy, and you won't find someone that will work more tirelessly on your behalf. The level of professionalism was top notch, and his expertise and attention to detail and strategy was outstanding.”
3
Successful in obtaining favorable settlements
“Arthur Horne's Law Office is the best in the city... I'm so grateful for their help!”
4
Compassionate and caring attorneys
“ARTHUR HORNE AND HIS STAFF WERE AMAZING!! ALSO PROFESSIONAL AND CARING!!! MR. HORNE HANDLED MY CASE WITH GREAT CARE AND CONCERN!!!”
5
Efficient and timely case resolution
“The time it took to complete my case was done in a good timely manner.”
Cons
1
Lack of responsiveness and communication issues
“They only answer the phone when they're trying to get you as a client and after that you won't hear from them.”
2
Potential billing/settlement concerns
“Scam you out of majority of your settlement, very unresponsive, not professional from my view.”
3
Unprofessional conduct by some staff members
“His secretary was so rude and he got on the phone being very nonchalant about it.”
4
Inconsistent service quality
“This has been the worst experience of my life... Glenda don't work unless you call her out on it. She is so rude and unprofessional!”
5
Difficulty in reaching the attorney
“I called and called even left a vm and got no response. It's clear he doesn't answer the phone when I called again vm was full.”