Reviews
Top review highlights
Pros
1
Efficient and helpful customer service
“They made a very hard situation so much easier. I was so stressed and did not want to deal with the case from having my car totaled. They handled everything. Amber West was great and so understanding.”
2
Knowledgeable and professional attorneys
“My attorney Emily Bragg is showing her tenacity, toughness as her bite as she is becoming a little more aggressive to expedite my workers comp settlement.”
3
Effective communication and case updates
“Overall, we had a positive experience. We were constantly informed of the progress of our case before it was settled. It was greatly appreciated.”
4
Positive client experiences and satisfaction
“I love Morgan and Morgan. Thank you so much for everything. Everybody was so nice and very caring.”
5
Ability to navigate the legal process
“They were quick to get in touch with me and help me with the hassle of not knowing what I'm doing. Thank you so much!!! I look forward to working with you.”
Cons
1
Inconsistent communication and lack of updates
“I have had a case open with them since August. Can never talk to my case worker on the phone and can never get a straight answer from them on what's going on with my case, when I do talk to someone.”
2
Unwillingness to take on certain cases
“They WILL NOT take your case if they don't have a Guaranteed win. For the money, not the people.”
3
Dissatisfaction with handling of cases
“They did absolutely nothing!! They are predators and should be criminally charged.”
4
Lack of personal attention and feeling like a "number"
“They treat you like a number. Very impersonal service.”
5
Concerns about transparency and integrity
“They are unprofessional and will lie.”