Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and responsive customer service, with attorneys and staff who are professional, helpful, and communicate well
“Pearl and Curt did a great job getting everything settled quickly”
2
Attorneys who are knowledgeable, thorough, and work diligently to achieve the best possible outcome for their clients
“Tiffany and Miss. Pearl Did a great job and getting my settlement back for me and I thank them for that they are real good and helping you with your case and giving you back your settlement on time.”
3
A client-focused approach where the firm takes the time to listen, understand the client's needs, and provide personalized attention
“They patiently listened to me and immediately took my case. TIFFANY CARPENTER was my attorney and she is ABSOLUTELY AWESOME!!”
Cons
1
Lack of communication and updates from the firm, especially for smaller cases, resulting in clients feeling left in the dark
“For the most part, if I didn't take the initiative to reach out to them, I wouldn't have updated information.”
2
Instances of poor handling of client documents and paperwork, leading to delays and frustration
“To my surprise I was told that the documents were overnighted without any notification....I didn't receive them. Reached out to the firm again only to be informed that the documents got lost in sorting with FED EX and would be delayed.”
