Reviews
Top review highlights
Pros
1
Knowledgeable and professional attorney
“Mr. Hurst was/is upfront and did not hold anything back nor did he sugarcoat anything but very professional and you leave his office feeling at ease.”
2
Friendly and helpful staff
“The receptionist was friendly and made me feel comfortable when I came into the office.”
3
Effective in resolving client's legal issues
“They got all that stopped and now I have just one monthly payment. And my creditors stopped calling me once my case was filed. Feels like a weight was lifted off my shoulders.”
4
Caring and understanding approach
“Mr. Hurst and his staff are great! He explained everything and helped me get my bills under control. Everyone was very patient and understanding!”
5
Positive client outcomes
“Very informative, respectable, and professional litigator. Nice atmosphere with great service. He has my business!”
Cons
1
Inconsistent customer service
“person who answers phone is beyond RUDE, does not help with any questions nor does she want to, WILL NOT let you talk to anyone else, has NO CLUE WHAT CUSTOMER SERVICE is about!!!!!!!”
2
Lack of client-focused approach by some staff
“Acts like his clients workforce him and not that he works for his clients. My husband showed out and some woman came out and told my husband I'm giving you to the count o”
3
Potential communication issues during the process
“I met with credit counseling today she was talking so fast I couldn't even ask question. The process from the beginning been a rush and the price was to high.”