Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys
“Mr. Bailey walked me through a very difficult time. He & his team are amazing. Not to mention he has been voted the top elder care attorney several years running.”
2
Helpful and responsive staff
“They helped printed and notarized a legal form I needed. They were quick and friendly and even offered me a drink while I waited.”
3
Thorough and detail-oriented
“Matthew and the paralegal both asked a lot of questions and were the ONLY ones- out of a half dozen consults- who took notes, and they took copious ones.”
4
Affordable services
“Everything we needed to have done was not as expensive as I thought it would be.”
5
Excellent customer service
“The BEST estate planning law firm in Memphis!!! They walk you through every step of how the process works during your consultation. Every question I had was answered and made perfectly sense.”
Cons
1
Inconsistent communication and follow-up
“High retainer fees for nothing. These people tell you they have everything they need from you but when you call WEEKS later to see why nothing has been done, they say they need more paperwork. They did this twice, which leads me to believe they do not know what they're doing.”
2
Potential loss of interest in client matters
“The note-taking aspect proved to be important later when my sibling filed for conservatorship himself. This firm had, unfortunately, lost interest, so I had to hire someone less competent.”