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Reviews
Top review highlights
Pros
1
Excellent customer service and attention to detail
“The whole Apperson Crump team in Southaven was amazing. They are doing everything in their power to serve their customers. The communication before closing 5 starts. The greeting we received when we arrived at closing 5 stars. The thorough explanation of closing docs 5 stars.”
2
Highly responsive and communicative
“Dana & the team here are amazing. Aside from just handling normal transactions, Dana dropped everything on the morning of a seller auction date to help get a settlement statement drafted to submit to the lender to help us postpone the auction & save this seller from foreclosure.”
3
Efficient and effective in handling difficult transactions
“Laura was always sure to proactively reach out and and communicate every step of the way taking so much stress off my team as well as the seller. They are one of the best teams I've worked with always delivering super prompt responses and displaying positive attitudes no matter how difficult the file or situation.”
4
Knowledgeable and professional staff
“Knowledgeable, friendly staff with attention to all the details that matter!”
5
Consistently positive experiences reported
“Apperson Crump did our closing for a new home we purchased and they were fantastic. Morgan went above and beyond to meet us when they needed additional signatures after closing date. Would highly recommend them if you need a closing attorney!”
Cons
1
Poor communication and lack of responsiveness
“At first I would have gave them a 5 star review, but since my case has been going on that has definitely turned to a one. Their communication is terrible. I have called multiple times and have also emailed. I turned in some documents and I wanted to confirm they had them. I never received confirmation.”
2
Potential issues with closing processes and delays
“Avoid! Wow! This place seems to try to avoid business & stop closings! They cost me lots of time, money & stress!! Run!! 🤦”
3
Inconsistent quality of service across different staff members
“Never a bad experience working with the crew at Apperson Crump. A great group of folks that are always available to assist!" (Contrasted with other negative reviews”
4
Concerns about lack of due diligence and transparency
“Apperson Crump negligently allowed the sale of the property by intentionally withholding information from us that there was a current hazardous materials lien on the property because this property had been used to manufacture Methamphetamine ("Meth").”
5
Unresponsive to client needs and requests
“Been trying to contact this firm 3 days about a comission no one can answer a question nor return a call. Will never use this firm again.”
