Reviews
Top review highlights
Pros
1
Excellent and professional customer service
“Excellent service everyone that I talked to was well experienced at their job they made my job very easy and pleasant I recommend anybody looking for a good lawyer to work with this company”
2
Responsive and timely communication
“Was quick to answer all my questions and began taking my case immediately.”
3
Caring and compassionate approach
“I am very glad to speak to one of the customer service reps he did a fabulous job I was pleased I'm not got to talk to the lawyer that's supposed to call me back yet but I hope we keep in good”
4
Knowledgeable and informative staff
“Very professional and caring about the situation, with the 3m ear plug law suit.”
5
Smooth and efficient claims process
“Just started my suit but the process to file a claim was smooth with the receptionist answering any questions that could be asked.”
Cons
1
Poor communication and lack of updates
“At first I would have gave them a 5 star review, but since my case has been going on that has definitely turned to a one. Their communication is terrible. I have called multiple times and have also emailed. I turned in some documents and I wanted to confirm they had them. I never received confirmation. Months have gone by and I reached out to get an update and still have not heard anything.”
2
Delayed response and follow-up
“Me llamaron para hacer una demanda van más d”
3
Annoying marketing tactics
“His billboards are annoying”