Reviews

Attorney Psonya Hackett did not Offer to provide documentation or other proof upon my request. Attorney Psonya Hackett failing to file documentations within the statute of limitations. Attorney Psonya Hackett permitted unacceptable communications with me as a client, including not returning phone calls and keeping me as a client informed. Attorney Psonya Hackett held my documents for one year and never viewed my documents nor filed anything pertaining to my case and caused me to pay the other side attorney fees. I advise do not hire Psonya Hackett poor service.

Attorney Psonya Hackett was hired to help with my case of my child in visitation/parenting rights. She did exactly what was needed to help protect my child in this manner. She is knowledgeable and helped my family every step of the way. In short the case was dismissed and if I must say so every dime spent was worth it. Please use this law firm they get the job done. You must be honest and do your part to have a great team on your side.

Paid 300 for a 6 minute consult. Documents were provided to her prior to it and she never review it. Quoted more money to have someone else review it and I quote "possibly make minor changes."

I hired PSonya for as my custody lawyer. When my family and I did I’ll consultation with her we immediately hired her. She had so much knowledge and experience in her field we just feel in love for her. My custody battle went on for sometime but she did everything we need to keep my baby. Attorney Hackett is very good at answering any questions weather if you want to hear the good and the ugly. She’s very attentive and says on top of everything you need to prepare you for court. If I ever need her in the future she’s our #1 ATTORNEY to HIRE. #teamHACKETT

I hired Psonya Hackett to handle my custody case. Ms. Hackett is very knowledgeable however once she got my check she was no longer responsive. I paid her on 5/14/19 and at that time she told me that the best way to contact her was via a site called my case and the site is free. She also told me that anytime she does anything on my case it would be posted and I would always know exactly what was going on with my case so this was this best way and quickest way to reach her at no cost and if I called the office to reach her there would be a charge. I would post any info I had that I thought would help my case and she would never reply. My court date is June 27th, she was paid on 5/14 and as of 6/3/19 she had not posted anything to my case which indicated to me she had done nothing on my case so I was ready to find another attorney. On 6/4/19 she stated the had amended my petition and requested police records yet still there was nothing posted to my account. If someone is charging me $250 an hour I expect to be kept in the loop and I want to know that you are working on my case as trying to get legal custody of my grandchild has already been stressful enough. Ms. Hackett informed me that she would be removing herself form my case on 6/10/19 and never apologized for her lack of communication and her slow responsiveness instead she made excuses and has now left me without representation. As of today 6/18/19 I still have not received an invoice or refund of any portion of my $1500 retainer. I have no idea what she has charged me for the little work that she has done which certainly doesn't even amount to an hour but again I have no way of knowing as she still hasn't provided me an invoice even though she removed herself from my case on 6/10. If you want an attorney that is attentive, responsive and at least has empathy Ms. Hackett is not the attorney for you, however she does seem to be knowledgeable, but it takes more than that to be considered a good attorney when people are paying you A$250 an hour and trusting you to do all that you can to win their case, especially a case involving child neglect.

She is very knowledgeable and caring. I lost my daughter and she helped me win custody of my grandchild. I not only won the case but I won a friend. She is great at what she does.. I trusted her and was very satisfied.

I can honestly say Psonya Hackett was an exceptional lawyer! She was very personable, honest and reliable. Prior to hiring her, I perceived lawyers to be deceptive professionals but she proved me wrong. My child support case was very time consuming as they were attempting to calculate arrearage for the past 8 years. Surprisingly, I had documentation for those 8 years which created a meticulous calculation beyond a normal case. The hours she spent on the phone with me to prepare for court was remarkable. Although, I resided in a different state, the distance did not yield to poor communication. There was never a moment I questioned the status of my case as she offered 24 hour communication via her web portal. I was able to send/review/ post messages, upload docs, confirm court dates, etc. at any time. Overall, my experience with hiring Psonya was superb and I would definitely hire her again. I'm so thankful I had a positive experience hiring my first attorney.

I received representation from the Hackett Law Firm and have been pleased with my overall experience. My mom had custody of my two nieces for 15 years and in the year of 2011 she passed away from cancer. My two nieces ended up in custody of another person. This person was receiving state money to care for the girls. Months and months passed, the girls told me that they were not receiving any money, clothes, or shoes from their guardian. Just a bed to sleep in. One niece told me that her guardian did not even pay her high school senior dues. The other niece had turned 18 and moved out of the house from the guardian. I reached out to the guardian one day to see if I could help. The guardian and I agreed on letting the child stay with me and she give me money monthly for the child. Two months passed and the guardian did not give me anything not even a phone call. I was caring for my niece from my own money. I didn't mind but it was not fair that someone receiving funds to care for a child and they was not doing it. I called the guardian and asked her, " can you give your rights up and I can take guardianship of my niece." She said, "no! " I was overwhelmed and stressed out on how I was going to get help. So I immediately called Attorney Psonya Hackett and shared my story and asked her, "how can I get custody?" Attorney Hackett said, "I got you, don't worry about it!" Attorney Hackett instructed me with the first step and Attorney Hackett took the next steps until I got custody. My niece ended up participating in her Senior Week, Prom, and graduating from high school. Through the whole case Attorney Psonya Hackett showed me that she is trustworthy, responsive, knowledgeable and on top of that she kept me informed. Will I use Attorney Psonya Hackett again in the future, YES! Will I tell others about Attorney Psonya Hackett, YES! And I'm telling you to hire Attorney Psonya Hackett.

Atty Hackett is the best lawyer in the Mid-South. She is knowledgeable, professional and trustworthy. Atty Hackett made sure I was well-informed and understood the process by communicating often. Her clients are her priority!

very pleased with the professional services provided by Psonya legal advice & representation in a child custody case for our granddaughter

I was very satisfied with the attentiveness and professionalism displayed by attorney Hackett. She made the process of my legal matter as pain-free as possible. I would highly recommend her to anyone for sure!