Reviews
Top review highlights
Pros
1
The firm's attorneys, particularly Bill Jones, are highly knowledgeable, tenacious, and effective in handling challenging legal cases
“When I hired the Jones Law Firm, I was looking for representation, instead, I found permanent legal representation & lifelong friends who are loyal and fight for you.”
2
The firm provides personalized and compassionate service, taking the time to understand the client's situation and goals
“Bill provided cool-headed guidance in a seemingly life-shattering situation. He treated me with genuine compassion; while also keeping me grounded, and making sure my goals in my custody battle were realistic.”
3
The firm is professional, responsive, and communicative, keeping clients informed throughout the legal process
“Very professional. Handled everything quickly and courteously. Couldn't ask for better.”
Cons
1
Some clients have experienced poor communication, with phone calls and emails not being returned in a timely manner
“Normally I never post reviews but if I can keep one person from having the experience I had then I guess it's worth it. 1. Expect to never receive a reply for emails from either Heather (his paralegal) or Bill.”
2
There are instances where the firm has failed to properly file paperwork or handle cases, leading to delays and additional costs for clients
“It took SIX months to get another court date. When the court date came, I was told they didn't know if I was going to get a hearing or not and they would call at 9 a.m. the morning of to let me know if they had a hearing or not.”