Reviews

Top review highlights

Pros

Excellent legal representation and advocacy, with a reputation for tenacity, knowledge, and legal prowess in difficult cases

“The moment Bill took the reins as my Legal Counsel everything changed. We won the case due to Bill and his firm's tenacity, knowledge, and legal prowess in the face of impossible odds.”

Commitment to client success and building long-term relationships

“When I hired the Jones Law Firm, I was looking for representation, instead, I found permanent legal representation & lifelong friends who are loyal and fight for you.”

Personalized attention and compassionate approach, especially in sensitive matters like divorce and custody battles

“Bill provided cool-headed guidance in a seemingly life-shattering situation. He treated me with genuine compassion; while also keeping me grounded, and making sure my goals in my custody battle were realistic.”

Transparency and honest assessment of clients' situations

“He has earned my trust and belief that he would fight till the end exhausting every opportunity to win his client's case. Bill, Chris, and Heather will fight for you with everything they have because your success is their success.”

Efficient and cost-effective legal services, with a focus on client needs and budgets

“The cost was more than fair and well-earned. He enabled me to save money by teaching me how to do a lot of the tedious homework, like discovery responses, for myself. He wasn't looking to bleed me dry.”

Cons

Lack of responsiveness and communication issues, with some clients reporting difficulty in reaching the attorneys or getting timely updates on their cases

“Expect to never receive a reply for emails from either Heather (his paralegal) or Bill. Expect to never have a call returned.”

Instances of poor case management and delays in filing or resolving legal matters

“It took SIX months to get another court date. They NEVER even filed the paperwork. The Jones Law Firm completely took advantage of me, took my money, and ran.”

Unprofessional and rude behavior from some staff members, such as receptionists or paralegals

“The secretary was so rude! I would not recommend.”

Concerns about the firm's handling of client funds and settlements

“They ran off with my money I called the settlement people this is crazy" and "They got my settlement and never paid me... Don't go with them at all...”

Inconsistent quality of legal services, with some clients reporting poor outcomes or feeling that they could have done better on their own

“C. Scott Jones was very inexperienced and did a horrible job with my case. I could have done better on my own.”