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Yoli serrano
28 Nov, 2016
Jacob elsworth
03 Aug, 2016
They lost our paper work three times. Either the guy at the front desk lost it or the mediator lost it. Every time we had a different mediator. I guess they quit or got fired. Who knows. A divorce that was supposed to only take a couple of months lasted 6. We thought we were done paying then months later we started receiving more bills saying that we did not pay.
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Rachel jenkins
23 Jun, 2016
This is not the lawyer for you! I hire TLO to simply show up at a child suport review while I was out of town to show my income. They auto drafted my retainer just like they said they would and the money was there just like it should have been so I went on with my life thinking all was good. It wasn't! I got a letter and a bill a month later from the court stating I had failed to appear! When I call TLO they had no record of my payment! I took them my bank records and showed them where they drafted the money. They quickly apologized and said "Don't worry, we'll file a motion 60 to set that order aside and it'll be as if it never happened." NOT TRUE! They have continued sending me bills for this motion and all the hard work they're doing for me. I finally just settled with my ex about the suport so I ask TLO to withdraw from the case. Would you believe they sent me another bill?!? Sure did. Billed me for the withdrawal and I still don't have credit for the retainer I paid. Not sure what happens next but I think I'm going to a new lawyer for advice.
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Liz futrell
21 Jun, 2016
I don't have words to describe how frustrating my experience with this law firm has been. My divorce case was supposed to be relatively cut and dry. But because I used Turner Law, I was screwed. I filed in March 2015. My case (uncontested, no children, used mediation) was not settled until January 2016. That's nearly a year, for a case that should have been settled within a couple of months.
Here are my complaints: 1. Lack of communication: Calls go unreturned, emails unanswered, case being stalled. I think this could be a shady business tactic to charge the customer more money. I received notice that my original lawyer was leaving the firm, postmarked TWO DAYS BEFORE IT ACTUALLY HAPPENED I was given 48 hours to decided whether I would stay with Turner Law or follow him to a new firm. I wasn't thrilled with his services (turns out that was indicative of Turner Law more than anything) and I'd already paid so much to Turner that I decided I would stay. Big mistake. I had to pester the firm by email and phone to find out who would now be handling my case. I was assigned to a lawyer named Pete Frech. I was told he would be the one taking care of my mediation. WRONG. Late November 2015 I had mediation with A DIFFERENT LAWYER than I had been assigned. When I finally got my final hearing before the judge. It was not Mr. Logue who appeared with me, it was a complete and total stranger whose name I am unaware of. Hell, I don't even know if it was truly the person who I was billed for. They could have sent me in there with any John Doe off the street and I wouldn't know him from Adam. My father was helping me make payments (see no. 4) and was told the account had been paid in full when his final payment was received. However, it took two more months and my final bill was received. I still owed over $500, contrary to what they told my father. See no. 3 on this payment plan business.
2. Professionalism (or lackthereof). In addition to the issues outlined above, I was matched with a lawyer (my third, but not last) by the name of Ryan Logue. He attended my mediation in ill-fitting, disheveled dress, and spent his time checking his phone, sighing while the process took too long, tapping his fingers impatiently, and speaking unprofessionally (inappropriately joking about the sexual preferences/cross dressing activity of someone while I sat in tears at my divorce mediation) during the waiting period. When I came into his office to air my grievances with the handling of my case, Mr. Logue spoke to me with a curt, unprofessional, eye-rolling attitude. He became so upset he actually had to go into the other room and ask the paralegal to come in--from thereon she handled the conversation. He could not even resolve a simple matter regarding why the hell had my final divorce hearing not been put on the books yet--in late December. This was apparently blamed on an ex-paralegal for the firm, but it was Mr. Logue's job to ultimately oversee the case and oversee his subordinates. 3. Payment. It takes too long to get billed (over 2 months for me to receive my final bill), a huge interest rate, and their "payment plan" is A MINIMUM of $500 DOLLARS A MONTH. Not all of us are lawyers and able to pay this gargantuan amount every month. That's literally half my mortgage. When I told the person who answers the phone this, he told me "Well, as long as you're paying $250 a month it won't go to collections." So truly, the minimum is $250/month. Still an exorbitant amount for the average person--it's more than my car payment.
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Chestina spencer
30 May, 2016
Rob Turner done my sister divorce and child custody he's very aggressive in the court room and gets his point a cross a fine man and I'm looking forward to using him in my future custody battle
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Julia edmondson
04 May, 2016
Huge waste of money and time. Awful law office! Terrible! If I could choose a negative number I would. Very expensive and lazy law office.
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David christenson
19 Feb, 2016
Worst attorney office I have ever worked with. Did not have clients best interests in mind during length of case. Your case will feel like low priority since they take on too many cases. Attorney only showed up on time 3 out of 8 times. Horrible experience!!!!!!!
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Jenn blake
16 Dec, 2015
I'm only giving one star because zero isn't an option. My FIRST meeting with them I sat in the waiting room for an hour and a half before finally walking out. Very unprofessional and rude staff.
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Ishwaq aden
19 Sep, 2015
I don't like him because he didn't even want to fixed my mom's problem
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Will garrison
15 Jan, 2014
Rob Turner was very professional, efficient, and personable. Handled my case with confidence and ease
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James pantelis
06 Nov, 2013
I was rear-ended and the insurance company did not want to pay for my damage. I called Rob Turner and he took care of everything fast. He was able to get my car fixed, get my doctor bills paid, and I had money left over in my pocket. He is a super nice guy and a great lawyer.
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