Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys
“Ross Pepper is an exceptional estate attorney with no one's shadow to stand in...he is professional, knowledgeable, and very personable.”
2
Excellent communication and responsiveness
“Ross explains things thoroughly and is prompt answering questions even at night or on weekends.”
3
Practical and cost-effective approach
“Ross was very focused on providing the most cost effective legal solution to my business issue.”
4
Successful case outcomes
“We ended up with the best possible outcome, and I can't thank Pepper Law enough!”
5
Strong ethics and professionalism
“I found her to be particularly adept at taking depositions and cross-examining difficult, recalcitrant witnesses, who were attempting to provide non-responsive or evasive answers.”
Cons
1
Lack of responsiveness and communication
“Left 4 different voicemail to various attorneys and secretary, never call back. Emailed few people - never replied.”
2
Mishandling of cases
“Totally mishandled my case. Gave it to an associate who was inexperienced and lost and easy to enforce contract!”
3
Billing issues and double-billing
“He would 'nickel and dime me' when it came to everything. He also came unprepared to the case and of course we did NOT prevail as he expected we would.”
4
Refusal to take on new clients
“Sandy opens the door and tells me 'I'm so sorry, we don't take any new clients, we are so overwhelmed with so much work, that we do not even answer the phone or respond to anyone's messages.'”
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