Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“They were very quick to get back to me and refer me to an attorney who could help with my case.”
2
Compassionate and supportive staff
“The staff was very friendly and answered all of my questions. I was anxious and wasn't quite sure what to expect and I'm so grateful i called. They helped make an unpleasant experience so much easier.”
3
Successful case resolutions and client satisfaction
“Bart Durham Injury Law far exceeded my expectations in the end. I am ultimately satisfied with their superior services.”
4
Strong involvement and support within the local community
“As a Nashville native, I appreciate and respect what Bart Durham Injury Law has done for our community and the victims that they've helped.”
5
Experienced and knowledgeable legal team
“The staff is experienced, knowledgeable, honest and responsive.”
Cons
1
Delayed responsiveness and lack of communication
“Slow with your case and very poorly keeps you updated on process”
2
Selective in the cases they take on
“They only take on big cases not really for small cases”
3
Inability to handle certain types of cases
“Via phone / email. Supposed to be a personal injury lawyer. So you'd think they would handle any case that involves a personal injury. Let alone an injury they advertised they would handle.”
4
Inconsistent quality of service and client experiences
“They are just like the others, my mother spent hours on the phone with them and they never called her back and was over the death of my father so it must just be big money cases they want to take.”
5
Concerns over ethical practices
“I am convinced they have already been in contact with our medical billers and have a rough idea of how much they can chisel them out of.”