Reviews
Top review highlights
Pros
1
Responsive and communicative lawyers and staff
“Harold was extremely responsive to answering any of my questions, gave wonderful advice and his expertise was invaluable.”
2
Compassionate and understanding approach
“Harold pairs his expertise with empathy and personal experience.”
3
Effective and successful legal representation
“His unflappable demeanor and expertise in the courtroom during the numerous court hearings and the 2 day trial, was really striking to watch.”
4
Willingness to work with clients on payment plans
“They were understanding and worked with me on a payment plan and then a settlement offer.”
5
Positive customer service experience
“Tara and Brittany were very kind! They helped me with a situation for my son and were very responsive.”
Cons
1
Poor communication and unresponsiveness
“They never answer the phone or reply to emails.”
2
Inflexible and aggressive debt collection tactics
“They refused my money. This place is a joke and I would RUN.”
3
Lack of transparency and overcharging
“They charged m”
4
Unprofessional and rude staff
“The lady hung up in my face because I kept asking her questions about my account! RUDE!”
5
Difficulty making payment arrangements
“Do not make a payment plan with this firm they are horrible they made it too where I couldn't make my payment online and never responded to the email.”