Reviews
Top review highlights
Pros
1
Highly responsive and attentive to clients' needs
“They were extremely professional and helpful through the entire process! I couldn't have been more pleased with the outcome. This firm truly cares for its clients.”
2
Knowledgeable and experienced attorneys
“Jim Higgins is an excellent attorney and person. If you ever need help with an employment issue, I highly recommend him and his firm.”
3
Excellent communication and updates throughout the process
“They kept me informed on what was happening in my case -- which is hard to come by.”
4
Compassionate and caring approach
“They understood the stress and strain I was under and did everything to gently take care of me and answer any question I had.”
5
High success rate in achieving favorable outcomes for clients
“They WILL win your case and get you get what you deserve.”
Cons
1
Difficulty in reaching or getting responses from some staff members
“After contacting the firm, Carrie worked diligently on my case. The following sums up my opinion of her and the firm in the simplest way I know how. She is so efficient at what she does.”
2
Isolated incidents of unprofessional or rude behavior from some staff
“The lady they have answering the phones is EXTREMELY rude. I had a very simple and easy case for them and this lady on the phone was so rude in the first two minutes that I literally said nevermind and wished her a good day.”