Reviews
Top review highlights
Pros
1
Highly professional and responsive attorneys who provide excellent client service
“Very professional and helpful. I received the outcome that I needed.”
2
Attorneys are knowledgeable, caring, and go above and beyond to help clients
“Jim Higgins and his firm took control of the situation and made sure that I was well taken care of.”
3
Firm has a high success rate in winning cases for clients
“The Higgins Firm is the best in Nashville for anything personal injury related. They WILL win your case and get you what you deserve.”
4
Attorneys provide clear communication and keep clients informed throughout the process
“They made sure I was kept up-to-date on my case and made the entire process less stressful.”
5
Firm has bilingual staff to assist Spanish-speaking clients
“Gracias a esta firma de abogados que me ayudó mucho y todo me lo explicaron muy bien en español para que yo entendiera.”
Cons
1
Some clients experienced poor responsiveness and lack of communication from the firm
“I called about a Workers Compensation situation and left several messages but never heard back.”
2
A few clients reported unprofessional and rude behavior from certain staff members
“The lady they have answering the phones is EXTREMELY rude. I had a very simple and easy case for them and this lady on the phone was so rude in the first two minutes that I literally said nevermind and wished her a good day.”