Lawyers map
Reviews
Top review highlights
Pros
1
Highly professional and responsive attorneys who provide excellent customer service
“Very professional and friendly in my dealings with the members of this firm!”
2
Knowledgeable and skilled in various practice areas including personal injury, workers' compensation, and criminal defense
“Jim Higgins is an amazing and knowledgeable lawyer. He is responsive, personable, very professional and most of all, reliable.”
3
Compassionate and empathetic in handling sensitive cases
“I have had the pleasure of working with James Higgins. He's a great attorney, ethical, and kind. A great listener, generous and on the mark with his advice, and someone you can trust.”
4
Successful in achieving favorable outcomes for clients
“The Higgins Firm is absolutely the best personal injury firm in Tennessee. Stephanie was so awesome and walked me through every step along the way.”
5
Bilingual services available for Spanish-speaking clients
“Gracias a todo el equipo de The Higgins Firm, fueron muy amables y sinceros en todo momento. Fueron una gran ayuda y agradezco de todo corazon lo que hicieron por mi familia.”
Cons
1
Inconsistent responsiveness and communication from some staff members
“I contacted The Higgins Firm with a situation that I thought I may need some legal advice or counsel for - I spoke with someone who patiently took the time to answer my questions and explain things to me even as it became clear that I wouldn't need to retain them after all.”
2
Isolated incidents of unprofessional behavior and poor customer service
“The lady they have answering the phones is EXTREMELY rude. I had a very simple and easy case for them and this lady on the phone was so rude in the first two minutes that I literally said nevermind and wished her a good day.”
