Reviews
Top review highlights
Pros
1
Excellent and professional legal services
“Excellent lawyers, and happy to have them working with me, for me, etc. Never had an issue, and they inform me on every issue concerning court.”
2
Compassionate and caring attorneys
“Jennifer Sheppard and Katie Aeschliman were amazing at helping our family, especially during COVID, when face to face meetings were more difficult. They listened to us and took our needs into consideration, and were extremely professional.”
3
Effective and successful case outcomes
“Jennifer Sheppard not only handled a case for our family regarding elder abuse of our mentally ill son/brother that other attorneys would not even listen to, took genuine interest in our case and won.”
4
Responsive and timely communication
“So far excellent!!! They reply extremely fast so ignore all of the reviews saying they do not reply in a timely manner as this is false.”
5
Highly recommended by both clients and other attorneys
“As an attorney, I can recommend this firm as the best of the best lawyers in Nashville. Professional, responsive, kind when needed, and strong advocates for clients when necessary.”
Cons
1
Lack of communication and updates on ongoing cases
“Great service, but curious if normal not to hear from lawyer since first of August and estate had last court date. Haven't a clue what happening or if still have atty.”
2
Dissatisfaction with specific attorneys within the firm
“Let me start off this review by saying my first experience with a different attorney from Martin, Heller, Potempa & Sheppard, PLLC was amazing. Unfortunately, my experience using Adam Barber was a complete nightmare.”
3
Failure to provide the expected service or follow through
“Did not provide service i needed even though I am a former client" and "Mr Heller didn't perform as promised.”