Reviews

Top review highlights

Pros
1
Highly knowledgeable and experienced attorneys who work diligently to achieve the best possible outcome for their clients
“They are extremely knowledgeable in their field and they are the only attorneys that I trust. I've never had an attorney work so diligently and earnestly for me.”
2
Excellent communication and responsiveness, even on weekends and for clients who are out of state
“Taylor, Kaye, and all others that helped resolve my case always responded to my emails and calls, even on weekends. I am active duty military, but that didn't change anything.”
3
Caring and compassionate approach, making clients feel supported and at ease during difficult situations
“They were extremely comforting, kept me at ease in the situation and helped my fiancé and I out. They both even texted us to check in and make sure we were doing okay and were extremely reassuring.”
4
Strong community involvement and dedication to giving back
“They even gave a portion of my fees to New Hope Church (my chosen charity).”
5
Efficient and professional handling of cases, leading to favorable outcomes for clients
“Lighthouse represented me in an Estate probate case. They were extremely helpful and handled the case with efficiency and professionalism.”
Cons
1
Difficulty in reaching or getting a response from the attorney in some cases
“It is difficult to get any kind of response or feedback from Mr. Shipp himself. I have called 4 times this month allowing a week in between calls because I understand how busy a criminal defense attorney could potentially be... but I have yet to receive any kind of response whatsoever.”
2
Unprofessional behavior and lack of empathy towards clients in certain instances
“They are extremely rude in the phone the lady said not to call back that they would contact us and they never did" and "Unprofessional and wastes your time and money! Charges a lot with very little results . Do not hire her if you are a woman”
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