Reviews

So far this has been a horrible experience. It's been 9 months and we haven't made any progress. I can still count on my hand how many times the firm has initiated contact. I've had to reach out to them every time. The settlement they're offering me is ridiculous. This has been a waste of my time and energy.

I appreciate speaking to Yovanna today she was very detailed w/what was going to happen next. I can’t wait to get through this w/out anymore stress. Thank you so much. 😊

I got in a minor car accident in November of 2019 and since my husband worked at the company I choose Godsey Martin to handle my case. For the first three months everything went smoothly. After that I only heard from my attorney Susan Smith quarterly for the next TWO years. In that two years every time I had to initiate contact although I requested at least a monthly update about my case. She never made a move on my case unless I called. There was always an excuse for the excessive length of time. She' even told me she had more important/pressing cases or clients and often blamed/placed much of the responsibilities on her Paralegals. In the end she stalled my case, withheld VERY important information from me, did NOT keep me updated and after over six complaints got nasty/condescending with me.She also made decisions on my case against my wishes. She taunted me as she purposely stalled receipt of my settlement check and even LIED about receiving my funds. When I went over her head, she got even more vindictive and unprofessional with me over the phone. Had it not been for my husband's knowledge of the process & Juan (her higher up)I would still be waiting for for my check right now. I am so hurt and disappointed as I was trying to support a black owned company after having a prior similar bad experience with another personal injury law firm. Unfortunately I will NEVER do business with them again as it took over 2 years to settle, and the lack of interest in my case. I would 100% recommend going to another attorney who will get you real results faster and has MORE PROFESSIONAL attorneys. If you do choose them, save yourself the time and frustration and DON'T accept Susan Smith as your representation.

Should’ve went with my first mind and got another lawyer the customer service is horrible one of the agents actually tried to blame me for the accident.Another hung up.Just Rude and unprofessional. Hoping to experience better as I go through this process it’s one thing to be dealing with the accident but to have a company that just doesn’t care makes the whole thing 10 x worst. HR needs to review expeditiously ! *Update A new case manager has reached out named Priscilla and was very nice, informative and listened to my concerns. I appreciate the attempt to make this experience better.

Definitely some ups and downs- but overall great experience. I’m not going to get into the details of my case but it was pretty clear cut. In the beginning everything was going extremely smoothly. The stream of communication was un-hindered. As my case progressed, my case manager was constantly updating me and keeping me in the loop. Then one week I was having trouble getting the medical attention I needed I could not get ahold of someone and was told someone would call me back I was contacted by an employee of the firm named “Juan”. He was able to get everything on track . Over the remainder of my case, he ensured that I stayed within the loop; and now everything is worked out, and I’ve received my settlement. Thank you Godsey Martin I hope I never get hit again but if I do you are on my speed dial.

I became a client of this law office in may of 2019 and from my first call to present I must say mrs. Markeisha Jackson had been a blessing. There has never been I time that I've called and didn't get an answer or a call back. What ever mrs. Jackson say she going to do gets done in a timely manner. Mrs. Jackson has made a very stressful and difficult situation very pleasant and for that I say thank you Mrs. Jackson. You are a very caring person and believe in treating others the way you would like to be treated.

Simply great i called at 8:15pm and got intouch with a representative at 8:45..ms Jelisa was fun and energetic and helped me through the process and broke it down

I had a good experience with this company and I would recommend them to anyone. What made my experience so amazing is the rapport that I built with Kenneth S. and Amanda J. They were awesome the whole way thru my process. Thanks to you all and may God bless you💋💕

The young lady that is handling my case name is Markeisha Jackson . I must say I was a little worried about using this company but Markeisha and team 11 has been awesome. When ever I call the office and leave a message the call is returned with in an hour. If Markeisha say that she will get back to you and give you a date trust and believe if she herself don't call you she make sure that some one on the team call. My case is still on going at this point but I have faith that Markeisha and team 11 will get it done.

I wouldn't have expected anything less than the services provided. Godsey Martin and staff are an outstanding group of professionals and I am quite pleased! When you work with knowledgeable, personable and professionals like Priscilla Nowlin then you know you're in good hands. Thanks Priscilla for your warm smile and caring heart.

Jasmine really helped me understand things I needed more clarification on. She was very nice and helpful

Amanda Bell was great! She was very attentive to me and my recovery. She always got back to me when I called. emailed, or texted. it was a pleasure working with her.