Reviews

Should’ve went with my first mind and got another lawyer the customer service is horrible one of the agents actually tried to blame me for the accident.Another hung up.Just Rude and unprofessional. Hoping to experience better as I go through this process it’s one thing to be dealing with the accident but to have a company that just doesn’t care makes the whole thing 10 x worst. HR needs to review expeditiously ! *Update A new case manager has reached out named Priscilla and was very nice, informative and listened to my concerns. I appreciate the attempt to make this experience better.

Amanda English is the GOAT. She has handled everything quickly and with great professionalism so far. The accident is unfortunate but I am happy I am able to work with her.

Yovanna does NOT respond after your first initial call, after she requests a positive google review lol. I have been left hanging, can not get a hold of a single person that will answer my questions. Very frustrating. Every time I get to someone, they told me they can't answer my questions. They said they can't help, and I have to leave a message with a brand new agent that's been assigned that does NOT call back even after multiple voice messages. original post: Yovanna showed a lot of compassion and care, really appreciate her. So happy she was assigned to my case.

Yovanna Torres was very helpful and informative.

Definitely some ups and downs- but overall great experience. I’m not going to get into the details of my case but it was pretty clear cut. In the beginning everything was going extremely smoothly. The stream of communication was un-hindered. As my case progressed, my case manager was constantly updating me and keeping me in the loop. Then one week I was having trouble getting the medical attention I needed I could not get ahold of someone and was told someone would call me back I was contacted by an employee of the firm named “Juan”. He was able to get everything on track . Over the remainder of my case, he ensured that I stayed within the loop; and now everything is worked out, and I’ve received my settlement. Thank you Godsey Martin I hope I never get hit again but if I do you are on my speed dial.

I became a client of this law office in may of 2019 and from my first call to present I must say mrs. Markeisha Jackson had been a blessing. There has never been I time that I've called and didn't get an answer or a call back. What ever mrs. Jackson say she going to do gets done in a timely manner. Mrs. Jackson has made a very stressful and difficult situation very pleasant and for that I say thank you Mrs. Jackson. You are a very caring person and believe in treating others the way you would like to be treated.

Simply great i called at 8:15pm and got intouch with a representative at 8:45..ms Jelisa was fun and energetic and helped me through the process and broke it down

I had a good experience with this company and I would recommend them to anyone. What made my experience so amazing is the rapport that I built with Kenneth S. and Amanda J. They were awesome the whole way thru my process. Thanks to you all and may God bless you💋💕

The young lady that is handling my case name is Markeisha Jackson . I must say I was a little worried about using this company but Markeisha and team 11 has been awesome. When ever I call the office and leave a message the call is returned with in an hour. If Markeisha say that she will get back to you and give you a date trust and believe if she herself don't call you she make sure that some one on the team call. My case is still on going at this point but I have faith that Markeisha and team 11 will get it done.

I wouldn't have expected anything less than the services provided. Godsey Martin and staff are an outstanding group of professionals and I am quite pleased! When you work with knowledgeable, personable and professionals like Priscilla Nowlin then you know you're in good hands. Thanks Priscilla for your warm smile and caring heart.

Jasmine really helped me understand things I needed more clarification on. She was very nice and helpful

Amanda Bell was great! She was very attentive to me and my recovery. She always got back to me when I called. emailed, or texted. it was a pleasure working with her.