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Reviews
Top review highlights
Pros
1
Knowledgeable, professional, and dependable attorneys who provide excellent legal representation
“Attorney Christopher Brown is one of the attorneys at this law office. He represented me in my case and I would highly recommend him. He is knowledgeable, professional, dependable and reputable.”
2
Friendly, kind, and professional office staff who make clients feel comfortable and heard
“The office staff are very knowledgeable, friendly, kind, professional and make you feel comfortable and heard.”
3
Attorneys who are dedicated advocates for their clients and work diligently to achieve the best possible outcomes
“Mr. Ritter is not just a lawyer – he is a dedicated advocate for his clients. If you are in need of legal representation, I wholeheartedly recommend Attorney Patton Ritter.”
4
Attorneys who communicate well with clients throughout the legal process and keep them informed
“Patton Ritter, is an amazing lawyer. He was very polite and kept in touch with me, thru out my care.”
5
Attorneys who are able to achieve favorable results, including dismissed cases
“Patton Ritter got my case from the first offer at 5 years probation, to 1244-A, and ended up getting dismissed.”
Cons
1
Lack of responsiveness and communication from some attorneys and office staff
“I am not the type to write reviews - but this was the worst experience I've ever had with a legal representative. Brooks Bass and his staff could care less about your case once you pay 100% of your fees up front. Radio silence feedback - I had to call the office every single week asking for updates up until I was forced to seek legal representation by another law office in the area.”
2
Instances of unprofessional and rude behavior from office staff
“The office staff is rude when asking simple questions and made me feel like a 2nd class citizen.”
3
Concerns about attorneys not providing the level of service and attention promised
“They did nothing for me but get me probation even I was innocent”
4
Challenges with reaching attorneys and staff, including missed or canceled appointments
“I have attempted twice now to schedule a consult with Mr Bass. The first time, the office was closed, and no one bothered to call and cancel my appointment. Today, my appointment time came and went, with still no phone call.”
5
Instances of attorneys and staff not returning calls or emails from clients
“Since November 2020 my brother, Dominic Gutierrez, has not been able to reach the secretary or attorney after his attempts for SEVERAL WEEKS. His calls have been ignored even though he's current with his attorneys fees.”
