Reviews
Top review highlights
Pros
1
Aggressive and thorough representation
“Jim Ross and his team helped me through my case. I never had to worry about what was going. Their diligence and dedication wrapped my case up in 8 months!”
2
Responsive and communicative staff
“Kenia and the pre-litigation department are amazing and go above and beyond for the client. Highly recommend.”
3
Satisfied clients who would use the firm again
“After hiring them for a divorce, I will always return to Jim Ross for any family law needs.”
4
Expertise in personal injury and family law cases
“Jim Ross is one of those rare people who doesn't cut corners, or take the easy way out when your back is turned. He is dedicated, honest and is very good at what he does.”
Cons
1
Lack of communication and responsiveness
“Don't expect to get a response if you are a client. Don't expect to be informed about your case, even when you have asked and they haven't responded in months.”
2
High costs and billing issues
“Very good service. The service I received was great, however, the other attorney for my ex wife dragged things on for nearly a year. My lawyer Stacy Alford kept me informed. I would highly recommend Jim Ross but you best have plenty $$$$.”
3
Frequent staff turnover and reassignment of cases
“I had my divorce forgotten about three times now. Twice was because the attorney or paralegal 'no longer works there'.”
4
Dissatisfaction with outcomes and lack of follow-through
“Worst law firm to have your accident case with. Haven't resolved my fathers case after 2+ year. Won't return our calls now, they're waiting on a bigger payout and won't come to a resolution for the better of their clients.”
5
Unresponsive and rude behavior from staff
“They made me loose contact with my other lawyer and then they refused to accept to take my case. I spoke to Robert and he was rude. I asked to speak to someone else but they refused like I had done something to them.”