Reviews

Top review highlights

Pros
1
Highly attentive and caring attorneys who prioritize the client's well-being
“After getting into my car wreck, I called Jim Ross and his main concern was my well-being. Jim and his group made sure that I had everything that I needed to get better from my injuries and at no cost to me including surgeries.”
2
Effective and efficient legal representation that delivers on promises
“He is a straight shooter and delivered every promise made to me in that room. Our process with Jim Ross and team was painless and our case was resolved quickly.”
3
Friendly and responsive staff that provide excellent customer service
“The front desk staff is always so quick to answer, kind, courteous, and they email me whatever I request immediately.”
Cons
1
Lack of communication and responsiveness from the attorneys
“Don't expect to get a response if you are a client. Don't expect to be informed about your case, even when you have asked and they haven't responded in months.”
2
High fees and billing issues
“Very good service. The service I received was great, however, the other attorney for my ex wife dragged things on for nearly a year. My lawyer Stacy Alford kept me informed. I would highly recommend Jim Ross but you best have plenty $$$$.”
3
Frequent turnover of attorneys handling cases
“If you opt for a settlement you will almost never hear from a representative at the firm once a settlement is reached. I can only attest from my experience.”
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