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Reviews
Top review highlights
Pros
1
Friendly, empathetic, and professional service
“This firm is very friendly, empathetic and professional. They went above and beyond by making amendments to my mother's will and visiting the hospital to have it signed and notarized.”
2
Calming and knowledgeable approach to estate planning
“Carolyn Dove provided a comfort level that we had not seen with other firms we reviewed. Her calm, professional approach matched up with her legal knowledge of estate planning.”
3
Thorough and responsive handling of legal matters
“They explained this complicated process in layman terms that we understood. I trust them to handle our important financial and legacy documents with much expertise and confidence.”
4
Caring and compassionate in difficult situations
“Carolyn helped our family out immensely. She was kind and compassionate. Our whole family thanks you!”
5
Excellent communication and transparency
“They are very responsive to questions and very patient in explaining what you need to know to make the best decisions for yourself and your family.”
Cons
1
Lack of responsiveness and follow-up
“Fast forward four weeks later no response. I guess that is sign they do not need our business. Were the questions too much?”
2
Rushed and negligent service
“What we thought would be a smooth and seamless experience turned out to be a rushed and negligent product. Essentially, I feel like my experience was very "transactional driven" vs "client oriented."”
