Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“Trey Spencer was very responsive to my needs, and kept me updated on the case.”
2
Knowledgeable and helpful legal team
“The staff is very knowledgeable and adverse when it comes to Legal matters.”
3
Positive client experiences and satisfaction
“Brandy Austin Law Firm is great!! They really do their best to help you no matter your needs.”
4
Affordable and flexible payment options
“They have a payment plan and better service for lower prices compared to other lawyers in the area.”
5
Compassionate and caring approach
“They truly care about their clients and listen to what you have to say.”
Cons
1
Poor communication and lack of updates
“I had to call regularly to know what was going on.”
2
Delayed or unsatisfactory case resolutions
“It took an entire year after my physical therapy ended for an attorney to contact me about the settlement.”
3
Unexpected or excessive fees
“Somehow after the 33.33333% Attorney Fee (which they absolutely do not deserve), I'm being charged over $700 in additional fees.”
4
Unprofessional or rude staff
“Rude receptionist”
5
Mishandling of cases or failure to deliver promised services
“They took my money, didn't show up for me in court and tried to double charge me.”
